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Cancellation & Rescheduling Policy
24-Hour Notice
To respect our team’s time and appointment availability for other clients, please provide at least 24 hours’ notice when canceling or rescheduling an appointment.
Late Cancellations and Rescheduling
Cancellations or rescheduling requests made less than 24 hours before the scheduled appointment may be subject to a fee equal to 50% of the full service price.
How to Cancel or Reschedule
To make changes to your appointment, please contact Mizu by:
Changes by Mizu
Occasionally, an appointment may need to be changed due to unforeseen scheduling or staffing circumstances. When this happens, we will contact you as soon as possible and make a reasonable effort to offer another available date or time.
Booking Agreement
By scheduling an appointment, you acknowledge and agree to this cancellation and rescheduling policy.
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